Grappone Toyota
514 State Route 3A Bow, NH 03304Sales: (888) 343-8970
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Toyota Recall Information
Click here to visit Toyota's Press Room. This site is being updated on a daily basis by Toyota, and is the best resource for information regarding the pedal recall and sale suspension.
February 9th
Toyota has announced a voluntary recall of some 2010 Prius. Please click here to read Toyota's official press release. Toyota also announced a recall of some 2010 Camry Hyrbrid's, which is also in this press release. Letter's to owners effected by these recalls will be going out beginning next week.
January 27th
Please click here to read Toyota's most recent press release regarding the suspension of sales on some of their models.
Grappone Toyota is working closely with Toyota to determine which vehicles we can sell. Grappone Toyota is pulling all new and used vehicles affected by this announcement, so you can rest assured we are on top of the situation.
January 21st
Please click here to read frequently asked questions regarding the pedal recall. Please call the following number if you have questions regarding your vehicle:
Toyota Customer Experience Center
1-800-331-4331
The Toyota Customer Experience Center hours are:
Mon - Fri, 5:00 am - 6:00 pm PST
Sat, 7:00 am - 4:00 pm PST
If you experience long delays on Toyota's 800 number, please contact our service department directly at 603-226-8546.
On January 21, we announced a recall on select Toyota vehicles for sticking
accelerator pedals. In recent months, Toyota has investigated isolated
reports of sticking accelerator pedal mechanisms in certain vehicles
without the presence of floor mats.
Our investigation indicates that there is a possibility that certain
accelerator pedal mechanisms may, in rare instances, mechanically stick in
a partially depressed position or return slowly to the idle position.
Consistent with our commitment to the safety of our cars and our customers,
we have initiated this voluntary recall action.
We have found that over time, some accelerator pedal mechanisms may become
worn. As a result of this wear combined with certain operating and
environmental conditions, friction in the mechanism may increase and
intermittently result in the accelerator pedal being hard to depress, slow
to return or, in the worst case, stick in a partially open position.
Drivers may notice gradually over a period of time that the accelerator
pedal is harder to depress or is slow to return. In some cases, the driver
may notice a rough or chattered feeling when depressing/releasing the
accelerator pedal.
In the event that a driver experiences an accelerator pedal that sticks in
a partial open throttle position or returns slowly to idle position, the
vehicle can be controlled with firm and steady application of the brakes.
The brakes should not be pumped repeatedly because it could deplete vacuum
assist, requiring stronger brake pedal pressure. The vehicle should be
driven to the nearest safe location, the engine shut off and a Toyota
dealer contacted for assistance.
No Lexus or Scion vehicles are involved.
We are in the process of determining the remedy for this condition. Toyota
owners who have further questions or concerns should contact the Toyota
Customer Experience Center at 1-800 331-4331.
February 9th
Toyota has announced a voluntary recall of some 2010 Prius. Please click here to read Toyota's official press release. Toyota also announced a recall of some 2010 Camry Hyrbrid's, which is also in this press release. Letter's to owners effected by these recalls will be going out beginning next week.
January 27th
Please click here to read Toyota's most recent press release regarding the suspension of sales on some of their models.
Grappone Toyota is working closely with Toyota to determine which vehicles we can sell. Grappone Toyota is pulling all new and used vehicles affected by this announcement, so you can rest assured we are on top of the situation.
January 21st
Please click here to read frequently asked questions regarding the pedal recall. Please call the following number if you have questions regarding your vehicle:
Toyota Customer Experience Center
1-800-331-4331
The Toyota Customer Experience Center hours are:
Mon - Fri, 5:00 am - 6:00 pm PST
Sat, 7:00 am - 4:00 pm PST
If you experience long delays on Toyota's 800 number, please contact our service department directly at 603-226-8546.
On January 21, we announced a recall on select Toyota vehicles for sticking
accelerator pedals. In recent months, Toyota has investigated isolated
reports of sticking accelerator pedal mechanisms in certain vehicles
without the presence of floor mats.
Our investigation indicates that there is a possibility that certain
accelerator pedal mechanisms may, in rare instances, mechanically stick in
a partially depressed position or return slowly to the idle position.
Consistent with our commitment to the safety of our cars and our customers,
we have initiated this voluntary recall action.
We have found that over time, some accelerator pedal mechanisms may become
worn. As a result of this wear combined with certain operating and
environmental conditions, friction in the mechanism may increase and
intermittently result in the accelerator pedal being hard to depress, slow
to return or, in the worst case, stick in a partially open position.
Drivers may notice gradually over a period of time that the accelerator
pedal is harder to depress or is slow to return. In some cases, the driver
may notice a rough or chattered feeling when depressing/releasing the
accelerator pedal.
In the event that a driver experiences an accelerator pedal that sticks in
a partial open throttle position or returns slowly to idle position, the
vehicle can be controlled with firm and steady application of the brakes.
The brakes should not be pumped repeatedly because it could deplete vacuum
assist, requiring stronger brake pedal pressure. The vehicle should be
driven to the nearest safe location, the engine shut off and a Toyota
dealer contacted for assistance.
No Lexus or Scion vehicles are involved.
We are in the process of determining the remedy for this condition. Toyota
owners who have further questions or concerns should contact the Toyota
Customer Experience Center at 1-800 331-4331.